OEM CERTIFIED SPARE PARTS
Our job is to keep you
operating 24/7.
As a pioneer in IT hardware and service, we lead the industry in planning and forecasting. By extending the lifecycle of your IT equipment, we can eliminate downtime, improve user experience, and reduce the total cost of ownership.
OUR SOLUTIONS
Efficient, needs-based plans and a wide range of solutions that ensure your IT needs are covered.
Customized Strategies
Every business is unique. We work with your team to design a tailored solution to fit your needs.
Immediate Response
Our experience, combined with strategic partners, ensures a quick response. We have immediate stock availability, automated EDI order capabilities and same-day shipping – all of which reduce equipment downtime when emergencies occur.
Lifecycle Extension
Our solutions are designed to extend the lifecycle of your IT products and enhance their value proposition. We analyze products and determine exactly which repair components need to be on hand to fix your product before it fails, saving you time and money.
Support and Repair
Our team understands the investments you’ve made in technology and supports your existing HP, Lenovo, Apple, IBM and Dell equipment, along with products from more than 150 manufacturers.
Extensive Inventory
Keeping you moving requires access to the right equipment when you need it. Our range of inventory includes CPUs, storage devices, printers, keyboards, AC adapters, mice, docking stations, notebooks, motherboards, power supplies, graphics cards, displays, wireless networking equipment, cases, consumer electronics and other desktop peripherals.
Worldwide Access
We are headquartered in Charleston, SC and serve clients around the globe. Wherever your business takes you, we can provide support.
10M+
Service spare parts deployed globally for desktops, laptops and servers
150+
IT hardware manufacturers including HP, Dell, IBM and Lenovo
35%
Increase in extending the useful lifecycle of IT products and reducing total cost of ownership (TCO)
75+
Component part categories, accelerating break-fix service level agreement (SLA) closure
Markets We Serve
We do our job so you can do yours.
We have the experience, strategic partnerships and worldwide presence to keep your IT products operational. Regardless of what industry you serve, our team will create a customized solution to assess, support and upgrade your equipment, maximizing value and minimizing downtime.
Education
Students and educators need technology they can count on. We understand the unique challenges and diverse equipment required to support large student populations.
Federal Government
Government requires the ability to manage security, multiple users and sites and offer immediate response to crisis situations. Our team has worked extensively with the Federal Government to supply and support secure, reliable systems.
Small to Medium Business
We work with small to medium businesses and understand the importance technology plays in their success. We minimize costs and focus on lifecycle extension while implementing plans to address ongoing maintenance, support and critical disaster recovery.
Enterprise Business
New, growing and in need of technology that can adapt. Enterprise businesses rely on us to assess their goals and provide solutions to reach them.
Healthcare
Integration, reliability and privacy protection. We enable our healthcare partners with critical industry technologies and customizable solutions.
State & Local Government
Many state and local governments are utilizing outdated technology and need expert support to keep it functioning well. We work with our clients to evaluate when to maintain or upgrade products, understanding the importance of reliability to serve their communities and budget restrictions.
7M+
Large Enterprise, SMB, Healthcare and Financial units supported, increasing employee productivity while reducing downtime and cutting costs
98%
Fulfillment of service-level agreements (SLA)
400k+
Government users supported annually through asset life cycle planning and streamlined forecasting
75k+
Students connected for rapid online learning deployment
Connect With Us
Want to know more about our service and solutions?